I was really pleased that my BT Shop order for new 'phones, which I placed yesterday, arrived today. That was quick!

However, once again, I'm left wondering how much fresh air is carried around the country every day. This time, the box was six times larger than it needed to be.

My friend's Windows 98 PC is on its last legs so I'm donating him a spare with a WinXP upgrade.

Well, the new operating system was delivered by a busy postman. It was in a box, a big box ...